New & Existing Orders

Placing an Order

• How to Checkout
• Promo Codes
• Minimum Order Value
• Verified Address

Pick Up Orders

• Pick Up Order FAQs
• "Pick Up" not showing at the checkout
• Picking Up An Order
• Picking Up an Order (placed before 21st October 2024)
• Can I pick up my order immediately?
• Can I view an item in person before purchasing?

Making Changes to my Order

• My invoice has incorrect information, can I update this?
• Can I change my Delivery/Billing Address?
• Can I add Delivery Instructions to my Order?
• Can I change my payment method?
• Why can’t I add combined shipping?

Cancellations

• How do I cancel or remove items from my unshipped order?
• When will I receive my refund?