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Direct Imports
Direct Import FAQ
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Returns
Need to return an item?
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Problems with Your Order
Change or cancel your order. Help with undelivered orders and returns.
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Delivery Fees & Times
New Zealand, Australia and International delivery times and fees.
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Payment & Ordering
Pay with credit card, PayPal, POLi, Online EFTPOS, Afterpay and bank deposit.
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Digital Products, Gift Vouchers & Promo Codes
Buying and redeeming digital products and gift vouchers. Using promotional codes.
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Managing Your Account and Information
Becoming a customer and managing your personal information.
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Games, Gorilla Rigs & Gorilla Gaming
Troubleshoot and resolve issues with your Gorilla Rig, games and accessories.
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Marketplace
How to sell on Mighty Ape, placing feedback and resolving disputes.
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Referral Programme
Earn cash for promoting Mighty Ape on your blog, website or social media channel.
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Policies, Terms & Conditions
We look after customers and make policies as fair and straightforward as possible.
