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  1. Mighty Ape Help Centre
  2. Shipping & Delivery

Shipping & Delivery

Information about our Courier Services, delivery time frames and how we can help with your delivery problems.

Shipping & Delivery Times

  • NZ Domestic Services & Delivery Times
  • Australia Delivery Times
  • International Delivery Times
  • How does Mighty Ape calculate Shipping and Delivery times?
  • Tracking the delivery status of an order
  • Under The Tree Guarantee - Making A Claim

Delivery Fees

  • NZ Domestic Delivery Fees
  • Australia Delivery Fees
  • International Delivery Fees
  • Primate - Free Delivery

Courier Services and Upgrades

  • Jungle Express (NZ)
  • Jungle XL (NZ)
  • Evening Express Delivery (NZ)
  • DHL Express (AU)
  • Mainfreight (NZ)
  • Signature Required Delivery
See all 7 articles

Delivery Issues & Delays

  • Where can I get Assistance with my Delivery?
  • My Evening Express parcel has not been shipped!
  • My order has not shipped
  • My Delivery Has Been Delayed / My Parcel has not arrived on time
  • Help! My tracking number says my parcel was delivered but I haven’t received my order.
  • My parcel has arrived damaged
See all 12 articles
Mighty Ape Help Centre