For Customers in New Zealand
We use NZ Post as our courier service for the majority of our orders for New Zealand customers. Parcels delivered by NZ Post are sent using a standard overnight service.
NZ Post provides our customers with fast and reliable delivery to destinations across their comprehensive domestic network.
NZ Post Delivery times vary depending on a product's stock status and the intended delivery address. For very large orders, we may need to use Mainfreight or Jungle XL as these orders lie outside of what NZ Post can handle, due to the size/weight limit.
If your order is being shipped with Mainfreight or Jungle XL, this will be indicated in checkout and your order confirmation email along with further details for the tracking of your order.
Standard Overnight Delivery
Most In stock at Mighty Ape products are delivered overnight anywhere in New Zealand. Our standard overnight delivery service availability is advertised on the product page and is updated daily, along with the expected delivery date. Larger products take an additional 1–2 days to be delivered to the South Island. Rural Delivery and Dangerous Goods (e.g. fragrance, aerosols) may take an additional day for delivery, even though they are sent using an overnight service.
Jungle Express Delivery
If you live in a qualifying suburb, Mighty Ape can deliver in-stock products 7 days a week in Auckland and Wellington, on the same day your order is dispatched. For Christchurch customers, we operate Jungle Express through Monday - Friday.
Our cut-off time for Jungle Express is 11:00am for delivery on the same day in Auckland, and 10:30am for Wellington and Christchurch. Orders placed after these times will be delivered the following service day.
Jungle XL Delivery
Jungle XL is our very own “bulky item” premium delivery service that operates Monday to Friday within Auckland. Delivery takes between 2-3 working days from when your order was placed.
Evening Express Delivery
Evening Express Delivery (NZ Post Express) is available to some Auckland, Hamilton, Wellington and Christchurch suburbs. All items in your order must be In Stock at Mighty Ape for this option to be displayed. Evening Express Delivery orders are delivered between 6pm and 9pm in the evening on the same day your order is dispatched.
We use Mainfreight for only our biggest and heaviest orders. If your order a BBQ, outdoor table, or a similar-sized product, we may use Mainfreight to deliver this. Mainfreight provides a slightly different service to New Zealand Post; Mainfreight drivers will typically contact you prior to delivery - to make sure you're home. The drivers (normally two), will deliver your item and even offer to unbox it and take away the packaging for you, all as part of the delivery. Delivery times may vary slightly from our delivery estimator. Rest assured, an accurate ETA will be provided via Mainfreight's tracking portal.