Experiencing motor issues with your Height Adjustable Desk?
We recommend following these instructions below to help reset the desk!
Step 1:
Make sure there is nothing under the desk except for the floor itself.
Step 2:
Long press the DOWN button until the desk adjusts to the bottom and reverses slightly; This means your desk is now reset!
Step 3:
This process is just like rebooting a computer, so you should be good to continue reusing the desk from this point once it is reset! We find most issues are easily resolved through this reset process.
Still facing issues with your Gorilla Office desk? :(
Click here to arrange a return with our Customer Service Team