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Customer Service Enquiries

Our normal response time is 1-2 days but often you'll receive a reply on the same day you submit your enquiry. If your query requires urgent help, please use our Live Chat which is available during normal business hours from the homepage.

Please enter digits and decimal point only (e.g. XXXXXXX.X). Please do not enter # or letters.

Are you a customer of our New Zealand or Australian website?

Tell us why you'd like to return the item

(Optional) If you're returning a faulty electronics item, please tell us the serial number so we can look up the warranty information and process your return faster.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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