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Customer Service Enquiries

Need a hand? Simply choose your request type below, provide us with as much detail as possible, and our team will get back to you ASAP.

Please ensure you select the relevant contact option below so that we can route your query appropriately and provide the best possible response. If you have already lodged a support ticket, please do not submit another.

Please choose a request type below

Your email address

Order Number (or "NA" if not applicable)

Please enter your order number exactly as shown on your account (e.g. XXXXXXXX). Please do not enter #.

Store

Are you a customer of our New Zealand or Australian website?

Reason for return

Tell us why you'd like to return the item

Serial Number

(Optional) If you're returning a faulty electronics item, please tell us the serial number so we can look up the warranty information and process your return faster.

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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