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Customer Service Enquiries

Our normal response time is 1-2 days but often you'll receive a reply on the same day you submit your enquiry. If your query requires urgent help, please use our Live Chat which is available during normal business hours from the homepage.

Please choose a request type below

Your email address

Order Number

Please enter digits and decimal point only (e.g. XXXXXXX.X). Please do not enter # or letters.

Store

Are you a customer of our New Zealand or Australian website?

Reason for return

Tell us why you'd like to return the item

Serial Number

(Optional) If you're returning a faulty electronics item, please tell us the serial number so we can look up the warranty information and process your return faster.

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Attachments

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