If you're a current Primate subscriber you'll earn Primate Points when you purchase eligible products! Primate Points appear as an account credit on your Mighty Ape account and are available for you to use towards future orders during checkout.
Frequently Asked Questions
How do I earn Primate Points?
If you're logged into your Mighty Ape account and are currently a Primate member, you'll receive Primate Points when you purchase an eligible product on www.mightyape.co.nz. You'll receive Primate Points to the value of 2% of the purchase price for eligible Mighty Ape branded products* 'sold by Mighty Ape' or to 1% of the purchase price for any other products sold Mighty Ape or by any other stores on our Marketplace.
For example, if you spent $100 on an 'Gorilla Gaming' product sold by Mighty Ape, you'll receive $2.00 in Primate Points which will be added to your Mighty Ape account credit.
*Mighty Ape branded products are Ape Style, Gorilla Office, Fraser Country, Gorilla Gaming, Juggernaut, Smart Ape, Zoomies, Gorilla, Gorilla Arms, Gorilla Cables, Ape Basics
When will I receive my Primate Points?
Primate Points will be added to your Mighty ape account after the items you have ordered have been shipped. In most instances your points will be added within 1-2 days, however, Primate Points can take up to 30 days after shipment to be fully processed.
You'll receive an email each time you receive Primate Points with a link to activate the Primate Points credit on your Mighty Ape account. If you're unable to see your Primate Points in your Mighty Ape account credit, make sure you have clicked the redemption link in your email inbox first.
What products are eligible?
You'll earn Primate Points on the majority of products sold on Mighty Ape! Some exclusions do apply and you will not earn Primate Points on purchases for Mighty Ape gift vouchers. If you'd like to confirm how many points you'll receive, you will see this displayed on each product page while signed in and subscribed to Primate.
How do I use my Primate Points?
Once your points have been issued they will appear as a credit on your Mighty Ape account. There's no minimum amount of Primate Point needed; Your Primate Points will show up on the 'Payment' step during checkout and you'll be able to apply these towards your order. Any remaining value for your order can be paid using one of our other payment methods. If you'd like to learn more about how to use your Mighty Ape account credit you can do so here.
Please note, Primate Points can only be used if you are a current Primate subscriber and are signed into your Primate Mighty Ape account via www.mightyape.co.nz or via the Mighty Ape app.
How can I see how many Primate Points I have?
If you'd like to see your Primate Points balance, simply head to the Account Credits section of your Mighty Ape account dashboard. You'll be able to see your full Account Credit history including any Primate Points you've received.
Do my Primate Points expire?
Primate Points will be available to use on your Mighty Ape account for 1 year from the date of issue while you are an active Primate subscriber. If you cancel your Primate subscription, your credits will no longer be available to use and will be removed from your account.