Sorry to hear that your order was not confirmed but that you were charged.
If you haven’t received a order confirmation email after payment has been taken please check your junk or spam folder.
However if this doesn’t resolve your issue please contact us and include the following information:
- The full name and email address you placed your order under*
- The payment method that you used and the amount that you were charged. If you have the payment reference, please provide this. If you paid by card, please provide the last 4 digits of your card.*
- The address you placed your order under
- The name of at least one of the product/s that you ordered
*Required fields