We understand that picking up orders is convenient and fast, so we offer Pick Up on all items in stock at our Mighty Ape Warehouse in Silverdale!
If the item you want to purchase is available for collection you will be able to select "Pick Up Order" at the first stage of checkout:
There are rare cases where an item cannot be collected for one of the following reasons:
1. The item is in stock at an external warehouse
A small portion of Mighty Ape items are held and shipped from external warehouses that are not accessible to the public. For example, our Christchurch distribution centre ships out orders on our behalf, but items in stock there currently cannot be collected.
If an item is ineligible for pick up the "pick up order" box will be greyed out at checkout. Additionally, this information will be displayed on the product page, as shown below:
2. The item is shipping directly from our supplier
Items being shipped from our Australian supplier, Kogan, cannot be shipped to our Mighty Ape warehouse for pickup.
This means that items listed as "Ships Direct from Australia" are ineligible for pickup.
Items that are ineligible for Pick Up are only available for delivery. If you'd like to order one of these items you can do so using the simple instructions provided here.
We understand that it can be disappointing when certain orders cannot be collected. However, we strive to stock as much of our range as possible at our Millwater Warehouse to minimize any disappointment.