For your peace of mind during the Christmas shopping period, any item purchased between 1 Nov - 24 Dec 2024 can be returned as a “change of mind” up until 15 January 2025. Our standard terms and conditions apply (see below).
I've changed my mind and no longer want the item I ordered
If you've changed your mind you can return your item as long as it's unopened, in mint condition and returned before the 15th of January 2025. If the item does not arrive in this condition, Mighty Ape reserves the right to reject the return or may at its sole discretion apply a 20% restocking fee/damaged return fee, which will be deducted from any refund issued. The shipping for the return will also be at the cost of the buyer. Once we've received the item and our returns team confirms everything checks out OK, you will receive a refund to your original payment method.
Please Note:
Due to hygiene reasons, we are unable to accept change of mind returns for headsets, earphones, or massage products if they have been opened so please choose carefully.
Please refer to our Pop! Vinyl Returns Policy for more detailed information with respect to Pop! Vinyl Change of Mind Returns.
Contact customer service to arrange a return.
Looking to return a faulty or damaged item? Our full Returns Policy can be found here.