How to Subscribe to Primate
You can subscribe to Primate using the link below;
If you are already logged in, you can also subscribe from your My Account page.
From there, you may select a 3 month option for $24.00 or a 12 month option for $60.00. Both options offer the exact same benefits, the only difference is how often each one will renew on your account; Quarterly or Annually.
As Primate is a subscription which renews every 3 months - 1 year, we can only accept payment via Credit or Debit Card.
How to Change your Primate Membership Term
You can change your Primate Membership plan by visiting your My Account page and selecting the "Change Plan" button in the blue box;
From there, you can change your plan and this will be updated upon your next Primate renewal!
Select "Change Plan" to confirm the changes and you're good to go!
How to update your Credit or Debit Card details for the next Renewal
It's important that the credit card attached to your Primate Subscription stays updated and valid to avoid delays with your next renewal!
You can update your credit card details for your Primate Subscription under your Primate Membership page on your Account.
From there select "Change Payment Method" in the blue box to update your payment details before your next renewal.
You will then be prompted to update your credit or debit card details. Your new card will only be charged once your Primate Membership is ready to renew upon expiry.
How to Cancel your Primate Subscription
You may cancel your Primate membership at any time!
You can cancel your membership under your Mighty Ape Account Page.
Select the "Cancel Subscription" button in the blue box.
From there, you will be invited to provide a reason and feedback for Primate! Once you select the orange "Cancel Subscription" button, your membership will be automatically cancelled instead of renewing upon expiry.
When canceling your subscription you will continue to enjoy the benefits of Primate until the end of your current Membership Period. Any orders placed before your Primate membership ends (e.g. free shipping, upgraded shipping option discounts, and discounts on products) will also continue to receive the benefits of your membership.
If you cancel your membership during your2 week free trial period, your membership will not renew and you will incur no charge.
Where to view the Expiry Date for your Primate Subscription
You can view your Primate expiry date in the top right corner of your My Account page!
We will email you 10 days in advance to remind you that your Primate subscription will automatically renew on this date.