We don't ship out any paper invoices with our orders as we are trying to do our part for the environment, rest assured though! Downloading a PDF invoice for your order is easy 🐵
Your invoice will be emailed to you after your order has been shipped out or collected from our warehouse OR you can sign into your account and download your full invoice here:
Select My Orders and click on View Order details
If your order is being shipped: An invoice is issued for each shipment when the items are shipped. Once shipped, you can find the invoice under each item as shown below:If your order is being picked up from Mighty Ape's Warehouse: An invoice is issued for each item once it has been collected. Once collected, you can find the invoice under each item as shown below:
If you are unable to find your order on your account to locate your invoice, you've likely made the order with a Guest Account, or were not logged in when placing the order.
You can create an account below:
https://www.mightyape.co.nz/join-now/
And use the same email address you used with your first order.
Once you have signed up, please get in touch with us here to let us know so we can convert your order over to your permanent account and provide an invoice for you.