If you have received the incorrect item or a parcel which was not addressed to you, please contact us here with your order number and a photo of what you have received. By contacting us about the issue, our team will be able to help resolve this error for you as soon as possible.
If there has been a delay or other issue with your Jungle Express delivery and you haven't received an email from us yet, drop us an email directly at help@jungleexpress.co.nz so we can help you out.