Sorry to hear that your order was not confirmed but that you were charged!
To help us resolve this for you, please get in touch with us here and provide our team with the following information;
- The full name and email address you placed your order under (REQUIRED)
- The payment method that you used and amount that you were charged (REQUIRED)
- The address you placed your order under
- The name of at least one of the product/s that you ordered