Please be advised that internet banking payments take approximately 1-2 working days to be processed through to us and allocated to your order. We are unable to dispatch an order prior to payment being received in full.
If your internet banking payment was sent to the account provided with the correct reference number, you will receive an email within 2 working days letting you know that your payment has been allocated and we will begin processing your order for shipment. Once your order has shipped, we will send you a shipping confirmation email along with the relevant tracking details.
If after 2 working days you have not received any update email from us, please get in touch with us here with the reference you used for your payment.