Some of our products may require a non-refundable deposit to be paid to secure your order. Please note this deposit cannot be refunded and will go towards the total cost of your order.
When you see the image below on the pre-order page, this means we will be in touch to let you know all the details via email within a few days of your order being placed with us. Alternatively, we've provided all the information you need further below!
We kindly request that deposits are paid within 7 days from when the order was placed with us. Don't worry though, if we haven't heard from you we'll be in touch once more to remind you that payment is needed. However, if we haven't heard from you after 14 days, your order will be cancelled.
Your deposit will need to be paid by Internet Banking, PayPal or Account Credit.
A non-refundable deposit will be required for the below Collectibles and Books products:
20% deposits for products over $200+
30% deposits for products over $1000+
Full payment for products over $5000+
Please note: Some products are only available for a very limited time and in the very rare case, we may not be able to reserve stock if there are any delays with your payment.