We have recently become aware of phishing scams targeting the general public, where individuals are receiving emails that appear to be from Mighty Ape advising the recipient that their order is being held at a distribution centre with a $1.00 charge outstanding. If you receive this email please DO NOT click on any links or attachments and do not respond to it.
These are not being sent out by us and do not correspond to a legitimate Mighty Ape order . These emails can be easily identified by the line "$1.00/$5.00 shipping costs have not been paid. Delivery takes place after payment" above a large "PAY SHIPPING COSTS" banner.
We strongly urge you not to click any links contained within the email. The best possible practice with any phishing emails such as this is to mark the email as spam to help your email provider pick up on the issue, and to then delete the email.
We believe that these emails have been sent out en-masse to a random list of email addresses acquired elsewhere on the internet. Although these emails to have nothing to do with Mighty Ape, unfortunately, it appears someone is using our name and reputation to scam the public. We take your account safety seriously. If you still have concerns about this or another suspicious email, we encourage you to get in contact with us and we will be happy to assist.