Though we are super careful in our packaging, we do understand that cases for movies, music, and games can turn up damaged!
We are more than happy to organise a replacement case to be shipped out to you.
Alternatively, we can generally provide a partial refund, if you want to hold onto the one you have or arrange to bring back the damaged item to swap it out for a replacement.
Please note, we will require photos of the damage and, if you want to exchange items, we will generally require the faulty item back with us first.
Once you know how you would like to proceed, please contact us!