One of the key advantages of shopping online with Mighty Ape is your ability to pre-order products before they’re available for sale on the store shelves.
Pre-orders work just the same as a regular order, except that you won't receive your order until the product is officially available for sale.
If you’re paying by credit card, we will not charge your card until your order is ready to ship, so it’s safe to pre-order days, weeks or even months in advance.
If you’re paying by internet banking, please ensure you’ve made payment at least a couple of days before the item is due to release.
PayPal, Afterpay, POLi, and Online EFTPOS
If you place an order with PayPal, Afterpay, POLi, or Online EFTPOS as your payment method, please note that you will be charged the full amount right away.
Please also note that, for some high-value items, we may require a deposit be paid in order to secure your order. If this is the case, we'll let you know all of the details via email shortly after your order is placed!
Pre-order Price Guarantee
If you pre-order an item via Credit Card and Mighty Ape's price changes before the release date, you’ll pay the lowest price.
This happens automatically if you are paying by credit card or if you choose to pickup. If you pre-order and pay using PayPal, Afterpay, POLi, Online Eftpos, or internet banking, and your payment was processed before the price change, you can contact us to request a refund of the difference.
Day One Delivery on Pre-Orders for Games, DVDs, Blu-ray, CDs and Vinyl
In the vast majority of cases, Mighty Ape is able to ship these products before the official release date – to ensure the product is delivered to your door on the official New Zealand release date. If a product is available for "Day One Delivery" the following message will be displayed on the product page:
Estimated or Unconfirmed Release Dates
If an item has not yet been released, and if the release date is not yet confirmed, we will list it as a pre-order with an 'estimated release date'.
Pre-order items with estimated release dates can still be ordered in advance to ensure that you receive delivery of the item as soon as it's released, however, the release date shown is only an estimate provided to us by the manufacturer or supplier and may be changed.