We are excited to announce that we are updating our Pick Up order and collection process to a new Click & Collect model.
Pick Up orders placed from 3pm on Monday the 21st of October onwards will be paid online during the checkout process, and will be prepared prior to collection.
This means less time waiting for your order when you arrive to collect it, and more time enjoying your new purchases!
Frequently Asked Questions:
How does this impact my existing Pick Up orders?
This change doesn't affect orders placed prior to Monday the 21st of October. For any existing orders, you will be notified once your order is available for collection, and will pay in-store upon collection. You can read more about this here.
How does this impact my future Pick Up orders?
Any pick up orders placed from Monday the 21st of October onwards will be paid online through our checkout. Our team will then prepare your order and notify you once it is ready to collect. You can find more information about this here.
Can I order pre-order items for collection?
To ensure we can pre-package your order for collection, we're not currently offering pick ups for pre-order items. Not to worry! we're hoping to offer this in the future and we'll update our website once this feature is available.